Privacy Policy

1. Company Information

Company Name: KLIK2SHOP SDN BHD
Company Registration No.: 202501004973 (1606387-A)

2. Information We Collect

We may collect various types of information from You, including but not limited to:

Personal Information

When You place an Order, create an account, contact Us, or use the Service, We may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment details
  • Purchase history

Non-Personal Information

We may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and tracking information

3. How We Use Your Information

We may use Your information for the following purposes:

  • To process and fulfill Orders
  • To manage Your account
  • To communicate with You regarding Orders or inquiries
  • To improve Our website and customer experience
  • To send updates, promotions, or marketing materials
  • To prevent fraud and unauthorized transactions
  • To comply with legal obligations

We will only use Your personal information where permitted by applicable laws.

4. Payment Information

Payments made through the Service may be processed by third-party payment providers.

We do not store full credit card or payment card information on Our servers unless otherwise stated by the payment provider.

You agree that payment processing may be subject to the terms and privacy policies of third-party payment gateways.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Personalize user experience
  • Provide targeted advertising

You may disable cookies through Your browser settings, but some parts of the Service may not function properly.

6. Disclosure of Information

We may share Your information with:

  • Shipping and logistics providers
  • Payment processors
  • IT and hosting service providers
  • Marketing and analytics providers
  • Government authorities if required by law

We do not sell Your personal information to third parties.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect Your personal information.

However, no method of electronic transmission or storage is completely secure. Therefore, We cannot guarantee absolute security of Your information.

You acknowledge that You provide information at Your own risk.

8. Retention of Data

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, We may securely delete or anonymize it.

9. Your Rights

Subject to applicable laws, You may have the right to:

  • Access Your personal information
  • Correct inaccurate information
  • Request deletion of Your data
  • Withdraw consent for marketing communications
  • Request restriction of processing
  • Object to certain uses of data

Requests may be submitted through the contact details provided below.

10. Third-Party Services

The Service may contain links to third-party websites, applications, or services.

We are not responsible for:

  • Third-party privacy practices
  • External website content
  • Security of third-party platforms

You are encouraged to review the privacy policies of third-party services before providing information.

11. Children’s Privacy

Our Service is not intended for individuals under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children. If We become aware that such information has been collected without appropriate consent, We will take reasonable steps to remove it.

12. International Data Transfers

Your information may be processed or stored in locations outside of Malaysia where third-party service providers operate.

By using the Service, You consent to such transfers, storage, and processing of information.

13. Marketing Communications

We may send promotional emails, messages, or offers regarding Our products and services.

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting Us directly
  • Updating account preferences

Even if You opt out of marketing messages, We may still send service-related communications.

14. Limitation of Liability

To the maximum extent permitted by law, KLIK2SHOP SDN BHD shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Unauthorized access to Your information
  • Data breaches beyond Our reasonable control
  • Third-party services
  • Technical failures or interruptions

15. Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of Malaysia.

Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Malaysia.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting on the Service.

Your continued use of the Service after updates are posted constitutes acceptance of the revised Privacy Policy.